Implementation of a fatigue management system for the Lifeflight aeromedical team
Business
Aeromedical Services
Location
Australia
Industry
Healthcare
Company size
400+
Users
Internal aeromedical staff
Services we provided
- UI and UX Design
- Mobile App Development
- Web Application Development
- Web Infrastructure Setup and Ongoing Management
- Ongoing product support
The Challenge
LifeFlight is a world leader in aeromedical care and Australia’s most diversified service with both a fixed and rotary wing fleet. They bring emergency, lifesaving medical treatment to seriously ill and injured patients around Australia and the world.
Lifeflight approached Lokava with the intention of developing a comprehensive fatigue management system for their medical team.
The Solution
The proposed solution would be used by medical staff on the go via a custom built mobile app with further backend management and reporting handled by a web based system.
To facilitate this, the mobile app would utilise sleep data entered by doctors to perform a predictive fatigue calculation and provide an overview of fatigue progression over the course of the next day.
The web based backend system summarises the data entered by doctors and also provides reporting functionality so that this information can be exported and analysed further.
From a design perspective the goal was to ensure that the user experience of the mobile app was as simple and smooth as possible so that doctors could report on their fatigue quickly and efficiently whilst also tracking and managing their ongoing fatigue.
Lastly, to make integration with Lifeflight’s existing systems even easier, Lokava implemented Azure AD sign in so that doctors could login to the system utilising their existing company email credentials.
The Results
The system was initially deployed on a smaller scale basis with the pilot program being very successful. User feedback was captured and minor tweaks were made to the mobile app.
In the following months the app was rolled out to the remainder of Lifeflight staff.
Today, the Fatigue App management system has become a critical piece of Lifeflight’s service delivery and is continuing to help ensure that fatigue for medical staff is managed in comprehensive manner.
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Why customers love working with us
The team at Lokava were a god-send to us (non-technical) plebs when trying to navigate the pitfalls of starting a software project. They were excellent communicators, open, honest and transparent, helping to deliver a polished project, within agreed timeframes, budget and scope.
I have had the privilege & pleasure of working closely with Vaakesan & the Lokava Software Team. Vaakesan has always been professional, efficient and realistic in what he can deliver. His team are experienced software developers who understand the needs of a startup. They have been patient.
From the first meeting I had confidence that we were in good hands. Lokava Software delivered our project on time and within the agreed budget. Throughout the process I was kept informed and Lokava made suggestions that improved the usability and flexibility of our project.
We engaged Lokava Software to design and develop a fatigue management system for the LifeFlight aeromedical team. Right from the get-go, Vaakesan was prompt with communication and thorough with his assessment of our specific requirements. We worked closely together to design the overall project.
The team at Lokava have been wonderful to work with. From some scribble on a piece of paper through to the development and launch of our customised business App, I have found Lokava to be professional, helpful, patient and supportive throughout the entire process. I would highly recommend them to anyone.
Vaakesan was wonderful to work with. He provided many different variations during the design process for our logo and was very patient in working with us throughout the process of designing our logo, website and phone app. I found Vaakesan to be very professional, easy to work with and very knowledgeable.
We engaged Lokava to assist in bringing our app concept to life. The team at Lokava provided assistance in the end to end development of our product which involved conceptual designs through to product development and implementation. We consider Lokava more of an extension of our team rather than a contractor.
The team at Lokava Software are very professional, prompt and excellent with communications. There was constant communication and feedback from the team through the entire process of having our app built.